We only supply authentic, batch tested and fully EU/UK
regulation compliant stock
- What's in the
package colour may vary slightly and labelling identity may be
covered dust and very slight storage marks may occur but guaranteed brand
Please Keep reading description
regarding batteries and liquids
Before you buy, this is very
Important we do not offer 24-7 email support, please don’t email us expecting
an immediate reply at anti-social hours We work during the week and may not be
able to get to your email immediately you must accept these conditions before
Safe usage, storage and disposal
(Li-ion) batteries/cells can be dangerous when mistreated. When purchasing
from us, the purchaser/user assumes all risks associated with their use,
charging and discharging and their safe storage and/or transport. The Tech Shed
its suppliers or original manufacturers cannot be held liable for injury to
person(s) or property or any other form of loss or damage caused by improper
use of these products.
- Never carry loose cells –
they should be suitably cased at all times when not in use. (We supply
free cases with every order)
- Do not short batteries with
- Always use a battery charger
designed for the cells you are charging.
- Never leave a battery charger
- Never completely discharge
batteries. (The cut off for most cells is 2.8v or 2.5v)
- Check your wraps and
insulators regularly. Replace worn or damaged wraps before continuing use.
- Do not expose to extreme heat
or cold or sudden fluctuations between the two.
Always dispose of
end of life cells at your local WEEE recycling centre
dispatch within 1 to 2 days if not sooner I.E, on the day of purchase. However
at times, we have noted delays in delivery, this isnt us delivering it, please
try to avoid becoming impatient and try to allow time to deliver during busy or
extra special circumstances, such as poor weather, busy periods and pandemics
which have affected our postage in the past.
Over Seas Shipping
to different locations, if you are unable to purchase then we cannot ship to
you, however if you feel this isnt correct please email us to discuss how we
can resolve this for you.
We dispatch Units within 1 to 2 days of purchase .
If you are keen to get the unit you want really quickly at economy
post, please try somewhere else as we cannot provide overnight delivery with
your unit at low cost, it can arrive within 3 working days up to 14 days
dependent on where you live and what you have purchased. Prohibited items
cannot be flown internationally unless you are willing to cost the expense
yourself and allow a courier to fly these to you. We cannot absorb these costs
due to flight restrictions and laws governing batteries.
Domestic transport is allowed. You must accept these conditions
delivery use 1st or 2nd class signed for Royal Mail. Scotland, The Isles Except
Northern Ireland do take longer and may at times have seized units from Royal
Mail, we will simply send another out after 10 days of non delivery. Northern
Ireland will receive packages quite quickly, as we are located there.
from time to time packages do get lost or delayed, Royal Mail won't class any
item as missing until 14 working days (UK) has passed. If the package is lost
or delayed a new item will be posted out, if the item is no longer available a
full refund will be issued. If the unit arrives after refund, we will request
you pay us back and send you a pay pal bill for the stock you haven't returned
after refund. Please note: We always claim for losses from Royal Mail. Royal
Mail won't tolerate abuse of the postal system. If you cannot receive this item
through Royal Mail please contact us first.
The description on dispatch and delivery expectations must be agreed
upon by you before purchasing
This is our
livelihood and we would ask for the opportunity to fix the issues that you have
encountered. Leaving us negative feedback before we solve the issue can ruin
our business with the Ebay policies and to be honest its just not nice.
if you have any problem what so ever please message us through our eBay
listings CONTACT-OTHER. We aim to reply to all eBay messages within 1 to 2
working days. If you have any problems or
questions about your order, please contact us before leaving feedback.
We are always happy to help and will resolve any issues you have with your order. However We
don’t attend emails 24 hours a day 7 days a week, this is a part time company.
If you require a more personal attention with a personal and constant
communication level please purchase elsewhere as we cannot provide this level
of service for the prices you are purchasing our goods for.
The description on customer care expectations must be agreed upon by
you before purchasing
handling of the products we sell can result in complications and or fail the
entire unit if not installed correctly. The Tech Shed and the Battery Shop and
the Tech Discount store cannot be held responsible for any damage or problems
caused on the unit you are installing the battery before, during or after the
repair process. If the battery is dead on arrival, please keep it on charge for
24 hours before applying for a replacement if the unit isn't taking charge we
recommend to send a message to our support team we will answer your emails
within 24 -48 hours, weekends excluded.
not accept liability for any or all claims put to us unless installed by a
competent qualified person to handle the product you have purchased from us.
The description on ensuring that the product is managed and handled
by a competent person for all items that may damage your person or a third
party appliance must be agreed upon by you before purchasing
returns or replacements if there is anything you are not happy with please
contact us first CONTACT-OTHER before just raising a case as this affects our
selling rating and will affect how we do business, we are a small trader and
depend on this business as an income.
cases with eBay without contacting us first creates a situation where
we can only follow the processes of eBay, this will prevent replacements
from taking place.
must be returned otherwise you will not be refunded. WE DO NOT OFFER FREE
REFUNDS WHERE YOU KEEP THE GOODS SO PLEASE DO NOT ASK. If you are outside the
return time, then we must insist that you return this at your cost. Even if the
goods are prohibited for postage the unit must be returned, if you have
received it, then you can return it.
The description on returns must be agreed upon by you before
Vital Information, For all new batteries, we suggest that all of our customer
should fully charge it up fully on 3 occasions before full usage,
because the capacity requirement will strain out by inner PCB circuit. In
order to protect your battery life, you can full charge to 100% and drain 2
times. Charge the battery regularly, at least once a month. This is known as
conditioning the battery. New batteries can fail if you don't keep a charge in
them, so if after 3 months you decide to use your unit with no charge when you
stopped using it, the battery will be dead and irreparable. This will
invalidate your warranty.
The description on how to condition a battery must be agreed upon by
you before purchasing